Frequently asked questions

Footner CoolActive Massager is a roller ball massaging device that dispenses cold foam with active ingredients that reduce sensation of burning on the feet and tiredness.

After just one application of 2-5 minutes your feet will feel relaxed, lighter and less warm. Footner CoolActive Massager contains ingredients that soothe and moisturize the skin whilst leaving feet smelling fresh.

It is reported that 75% of the population has foot discomfort sometime in their life. Common causes of foot discomfort include standing for long periods of time, repetitive exercise and wearing ill-fitting shoes. Studies say 1 out of 5 women suffer from foot discomforts daily or weekly.

The metal ball provides instant cooling and acts as pressure massager to immediately relax the feet. Cold foam with active ingredients provides instant cooling and helps reducing swelling. The formula contains ingredients that moisturize, soothe the skin and have deodorant properties.

The instant cooling effect of Footner CoolActive Massager provides an immediate relief of the discomforts such as burning, tired and heavy feet. This product instantly dispenses a cold foam that provides an immediate cooling effect on the feet. After an application of 2-5 minutes the skin’s temperature is reduced by 24% (8 degrees) on average.

Footner CoolActive Massager has a study that showed the efficacy of the product in patients suffering daily or weekly from foot discomforts*. 100% of the patients reported relief from the discomforts after just oen application. The foot discomforts were reduced by 90% being almost gone after the first application and the consumer satisfaction was very high.

*Results from study of 30 patients.

Footner CoolActive Massager can be used at home or on-the-go by anyone, there are not side effects. In case of diabetes or problems with blood circulation is adviced to consuler a doctor before using the product.

It contains enough product up to 90 applications. If applied once a day the product can last up to 3 months. Product contains 100ml.

Footner CoolActive is used in few minutes and can easily be applied at home or on-the-go. Shake 3 times before use to mix the formula. Press the roller ball down for few seconds until foam comes out. Gently massage the foam into the entire foot, drawing small circles during 2-5 minutes. Repeat every time you want to feel the cool relief on your feet.

Foorner CoolActive Massager is available in Boots Pharmacy and (UK)


As the skin of pregnant women and nursing mothers is more sensitive, we do not recommend using Footner products during this period. Footner products are not suitable for diabetic patients – we suggest to always consulting your general practitioner before trying new foot care products.

Footner Exfoliating Socks:

  • It may take five to seven days, depending on the skin texture before exfoliating process starts. People with very thin skin will see the result faster and people with more callus build up may see the result later.


Footner Daily Repair Cream: 

  • Results can be seen within 3 days of first use. Footner Callus Eraser Pen: Results can be seen within 3 days of first use.


Footner Socks is a one-time only application. Dispose of the exfoliating socks immediately after use.

We advise to wear Footner Exfoliating Socks for 60 minutes.

If possible, and for best results, soak the feet in warm water daily for 30 minutes for 4-5 days after the first application. This is optional and will accelerate the exfoliation process.


Footner Exfoliating Socks is not suitable for people with sensitive skin, especially people sensitive to the ingredient alcohol.

  • During the exfoliation process, the dead layers of skin will become loose and fall off over time.
  • This results in the shedding of the hard, dead skin on your feet.
  • This can be compared to the peeling process of a snake, leaving behind its old, hard skin.

Footner Exfoliating Socks are not intended to be used on corns and warts. However, consumers will experience a softer skin around the corns. Some people can then peel off the corn without much effort and do not feel any pain.

It may take five to seven days, depending on the skin texture before exfoliating process starts.

People with very thin skin will see the result faster and people with more callus build up may see the result later.

Only dead skin will peel off.

As a result, the exfoliation will be more drastic on the heel but not on the upper part of the feet. This is because there exists normally more dead skin on the heel. Only small pieces of the dead skin cell will peel off on the top. Remember there is dead skin on every part of our body as this is a natural skin turnover process. The intensity differs in different part of the feet.


  • If you prefer for the top of your feet to not shed any dead skin, please apply Vaseline before using Footner Exfoliating Socks.

The most drastic exfoliation will be in the first few days when the dead skin cells start to peel off. Big pieces will come off. Then only small pieces will come off.

Normally the whole process will take about 7 to 20 days.

Yes, you can go on with your regular activities, like swimming etc.

However, as the skin is very delicate for the first few days after the exfoliating process, do not expose feet to direct sunlight for at least one week after exfoliation. This is the same principle as after a sunburn. Skin may exfoliate after being sunburnt and you will try to avoid sun exposure of the delicate skin.

Footner Socks is a single use product. Dispose of socks after one use: 

  • The Footner Exfoliating socks can be used whenever you want to shed your old skin.
  • We recommend using Footner Exfoliating Socks once every 2-3 months to keep a pair of soft and smooth feet.

Yes, we have a few consumers expressing this effect. The reasons may be numerous. It may be because of over-soaking for a long time, say for more than two hours. It may also be due to the skin type.

There is one size available:

  • Size: Max European size 48.

You can also use Footner Exfoliating Socks even though you have cracks on your heel. However, since the lotion is acidic, some people may find it irritating on the cracks. If you have very deep cracks, we do not suggest you using Footner Exfoliating Socks as you may not be able to resist irritation.

Yes, Footner Daily Repair Cream are total moisturizers that can be used immediately after the peeling process of Footner Exfoliating socks has come to an end. 

  • We do not experience any consumers expressing that their feet have become very sensitive. You can go on with your normal routine, like wearing high heel shoes.
  • However, as the new skin has become delicate after the exfoliation, we do not recommend practicing intensive sport during the first few days. Be reminded that Callus forms due to pressure and friction of improperly fitted shoes.